We are thrilled to announce Emily Lee’s promotion to Care Team Leader for Chichester. Emily has written a lovely personal essay on this happy occasion, which has been lightly edited for clarity. We hope you find Emily’s story as uplifting as we do.
My name is Emily Lee, and I am 22 years old. I like to think of myself as a happy and kind-natured person. I have been working since I was 16. After I completed my apprenticeship in hairdressing, I decided I wanted to do more to help people, and my career journey into care started with this decision.
When my Nanny was diagnosed with Alzheimer’s and dementia, I knew I wanted to learn more about her situation to be able to support my Granddad as he cared for her. I began working at a dementia care home in Chichester, West Sussex. When I quickly learned that a residential care environment was not for me, I then worked for another care company for nine months in Bognor Regis, West Sussex. At this point, I realised how much I love being a carer.
When I moved to Chichester with my boyfriend, I heard about Guardian Angel Carers from my boyfriend’s mum; she worked for Task Angels and loved the company. I then joined the incredible Guardian Angels team, and became a CareAngel and I am so pleased I did. I have made friends who I am sure will be lifelong, and my clients are absolutely wonderful. They inspire me every day.
Guardian Angel Carers initially attracted me because they have an exceptionally good reputation, an outstanding CQC rating, and a pretty purple uniform! It is rare to find a care agency that ticks all the boxes as good as Guardian Angel Carers does for me.
My role and responsibilities in my job as a carer involve anything I can do to support my clients. I have a variety of clients whose needs range from a cuppa tea and a friendly chat to more physical needs, personal care, and assistance with medications. I have supported people who have dementia, Alzheimer’s, Parkinson’s, and multiple sclerosis, as well as individuals who have experienced a stroke or a colostomy with an accompanying stoma bag. As a carer, my respect and awe for my clients deepens with every visit, and I have learnt so much from every single one of them.
Since being promoted to team leader, I have had many opportunities to unite a team of people who generally work on their own, all day long. I am able to listen to their suggestions and concerns and offer them support. I understand the mental and physical strain this career can put on people, and I use my own experiences to help every member of my team. I meet my other team leaders weekly, when we all share our thoughts and support each other. As new carers shadow me whilst I work, they learn about being a carer first-hand. I make sure everyone is happy with their training and perform comp assessments to ensure everyone is on the same page. I most look forward to bringing my team together and forming wonderful friendships. As new challenges and responsibilities come my way, I look forward to taking on all upcoming tasks.
Outside of work, I love to sing and listen to music. I thoroughly enjoy the gym and practice yoga often. I am working towards my NVQ3. I adore my family and friends, and they are extremely important to me. My happy place is down by the sea, where I can listen to the waves.